Turning Social Intelligence Data into Valuable Business Insights
We provide social intelligence, monitoring, analysis, reporting, and recommendations services that are tailored to fit your business needs. Our insight-based data collection focuses on improving your business KPIs and ROIs in the short and long-term. Our service-based models allow you quick access to customer-centric data while saving you time and large investments in acquiring tools and staff training.
Engage your customers dramatically.
- Advanced social interactions
- Customer-centric approach
Identify authentic influencers.
- Right people to carry your message
- Bypass the expensive celebrities
See what your competitors are doing.
- Competitor monitoring and benchmarking
- Opportunistic insights for competitive advantage
Social Intelligence Designed for the Middle East
Culture & Dialect Relevant Expertise
AlFikra’s social intelligence research team is brought together through our strategic partnership with Bakamo. Our partners, Bakamo offer a unique approach to social media research that combines technology, human intelligence, and deep formal knowledge in behavioral science. We combine big data analytics, social theory, and psychology for a deep and precise understanding “to make sense of it all, we believe social media insights reflect the world as people see it.”
In practice, being consumer-centric actually means listening to your customers and your community. We provide you with a new way to listen to the people that matter on social media and to identify the ideas that will spark your business.
Most customer decisions can be traced back to consumer behavior on social media. Their peers sharing unfiltered opinions and their experiences regarding them talking about brands and products is the key to understanding what customers want.
Why Choose Our Social Intelligence Services?
Stay on top of social media coverage
Social Listening & Monitoring
- Monitor topics on social platforms
- Keep an eye on your industry news
- See what customers are talking about
Measure conversations around your brand
Analysis & Reporting
- Audience and trend analysis
- Content and sentiment analysis
- Influencer marketing research
Improve your business strategies with social insights
- Dive deeper into campaigns or topics
- Identify & analyze competitive landscape
- Find relevant industry influencers
Social Intelligence To Improve Customer Experience
Al Fikra addresses a wide variety of questions which, when answered with the help of social media intelligence, become fully grounded in the authentic consumer experience. Utilize our social intelligence capabilities to answer any of the following questions:
- Discover- where are you now?
- Inspire- where do you want to go?
- Optimize- how are you going to get there?
- Evaluate & Track- how are you going?
- Spread- how can you ensure arrival?
The many ways Social Intelligence can help you